Client & Class Participant Responsibilities
First time clients & class participants, please complete the CLIENT INTAKE form during your online booking / registration process.
Payment in full is due before the time of your session or class as part of your booking / registration process. All major credit/debit cards are accepted for payment.
Please arrive on time for your session or class, both in the office and online. Laura is not always able to extend the time of your session or class on the back end. Arriving later than 15 minutes to a session will result in a rescheduling of the session and a charge in full for the missed session. Late arrivals to classes will miss content that will not be made up.
Cancellations create a significant impact on Laura’s business due to its intimate size. If a cancellation is necessary, up to 12 hour prior notice is required for any sessions or classes that cannot be kept. Payment in full is required for any missed sessions or classes at all times. You will be charged for your missed appointment or class.
All sessions take place during Eastern Standard Time, from the Boston / Cambridge area of Massachusetts in the USA. If you live outside this timezone, it is up to you to convert the time accordingly.
Recording Your Session
Because Laura works with hundreds of clients internationally, she is no longer able to offer recordings from her end, due to the volume of storage and varying technology access points they have.
With that said, clients are welcome to do one of three things to record on their own during their session:
1.Online via zoom: from a computer you can press the record button at any time during the session. At the end of the session it will ask you to save the recording to your device. (Please note: this is not an option if zoom is being used on a smartphone or tablet.)
2.Take notes with a notepad and writing utensil.
3.Use your own phone recording app to record the session.